Is My Data Safe?

Know exactly what happens to your data when Legal AI Assistant reads it.

Where your documents do and don't go

When you use Legal AI Assistant, your documents stay in NetDocuments. They are not copied to an external server, not sent to a third-party AI service, and not stored outside your firm's environment. The Assistant reads the document in place to generate a response.

If you're wondering if using this tool means your client's documents are going somewhere you can't control. The answer is no. Your NetDocuments environment is the boundary, and Legal AI Assistant operates inside it.

How Legal AI Assistant reads your documents

When you select documents and ask a question, Legal AI Assistant reads the content of that document to construct a response. That reading is temporary, existing only for the duration of your session. The Assistant does not retain the document's contents after your session ends.

The citations in each response link back to the source document in NetDocuments, which means the answer is always traceable, and the source always stays where you put it.

Your NetDocuments permissions still apply

Legal AI Assistant does not bypass or override your existing NetDocuments access controls. It can only read documents you have access to. If a document is restricted, the Assistant cannot access it.

The permissions set in NetDocuments are the permissions Legal AI Assistant operates within.

Things the Legal AI Assistant does NOT do with your data

  • No training AI models on your documents. Your client documents are not used to improve the model. They are not analyzed, fed back into training data, or used to train responses for other users or firms.
  • No sharing your documents across firms. Your firm's data is isolated. Another firm using Legal AI Assistant cannot access your documents, and you cannot access theirs.
  • No retention of document content between sessions. When your session ends, the Assistant does not hold onto the document's contents. The next time you open a document and ask a question, it reads the official version of the document again from NetDocuments, it is not working from a stored copy.
  • No storing your queries or responses for AI training. The questions you ask and the answers you receive are only available to you. They are not fed back into model training. Your usage of the tool is not a data source for improving AI.

Want to learn more?

Our Trust Center has complete compliance and security documentation, including certifications, data processing details, and audit reports.
View our Trust Center