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Legal AI Assistant Fundamentals

Getting Started with the NetDocuments Legal AI Assistant

The NetDocuments Legal AI Assistant is designed to help legal professionals work more efficiently with the documents already stored in NetDocuments. Unlike legal research tools that focus on case law and judicial analysis, the Legal AI Assistant focuses on your firm's work product, helping you analyze, summarize, and draft from the documents you already have.

Where the Legal AI Assistant Fits

Legal AI tools generally fall into three categories:

  • Legal Research Tools: Specialized tools for finding case law, analyzing court decisions, and conducting legal research.
  • General AI Tools: Platforms like ChatGPT, Claude, and Copilot that provide broad knowledge and productivity assistance.
  • Client Work Product Tools: Solutions that help legal professionals work directly with matter documents, agreements, pleadings, and other client-related content.

The NetDocuments Legal AI Assistant belongs in the third category. It works within NetDocuments, using the content already stored in your repository while maintaining a single system of record.

A Faster Way to Get Up to Speed

One of the most valuable use cases is quickly understanding a new matter.

Traditionally, getting up to speed on a case might involve reviewing pleadings, correspondence, agreements, deposition transcripts, and other documents. Depending on complexity, this process can take one to two hours or more.

With the Legal AI Assistant, you can:

  1. Select relevant documents.
  2. Add them to the assistant.
  3. Ask a question such as, "Give me a detailed overview of this matter."

The assistant reviews the selected documents and produces a summary in minutes, allowing you to begin work with substantially more context and less manual review.

Why Prompting Matters

The quality of your results depends heavily on the quality of your prompts.

A vague request like:

Suggest changes to this document.

provides very little guidance.

A stronger prompt provides context and a clear objective:

I represent Company ABC in the negotiation of this Master Services Agreement. Review the agreement and identify language that creates risk for Company ABC related to goods during shipment, delivery, and possession. Specifically evaluate liability and insurance provisions.

Effective prompts generally include three elements:

Action

Tell the assistant what to do.

Examples:

  • Summarize
  • Explain
  • Compare
  • Rewrite
  • Identify

Context

Provide background information that helps the assistant understand the situation.

Examples:

  • Your role
  • The client represented
  • The type of matter
  • Relevant business concerns

Expected Output

Describe how you want the response formatted.

Examples:

  • Bullet points
  • Executive summary
  • Timeline
  • One-paragraph overview

This simple framework can be remembered as ACE:

  • Action
  • Context
  • Expected Output

Avoid Overloading a Single Prompt

Many users try to accomplish too much with one request.

For example, asking the assistant to summarize estate planning documents, identify beneficiaries, locate powers of attorney, identify fiduciaries, and build a timeline all in one prompt may produce weaker results.

Instead, use chain prompting:

  1. Ask for a summary.
  2. Ask about beneficiaries.
  3. Ask about fiduciaries.
  4. Ask for a timeline.

Breaking complex work into smaller requests often produces more accurate and thorough results.

Key Features of the Assistant

Matter Summaries

Generate comprehensive overviews of selected documents to quickly understand a case or transaction.

Timelines

Ask the assistant to create timelines from witness statements, correspondence, pleadings, and other matter documents.

Information Retrieval

Use the assistant to locate specific facts buried across multiple files.

Examples include:

  • Damages claimed by a plaintiff
  • Key contract provisions
  • Important dates
  • Names of parties or witnesses

This "needle in a haystack" capability can save significant time compared to manual searching.

Citations and Verification

Every response includes citations back to source documents.

Users can click citations to:

  • View the source document
  • Review the exact supporting text
  • Verify the assistant's conclusions

This allows attorneys and legal staff to validate outputs rather than simply trusting the generated response.

Personalizing the Assistant

The assistant includes settings where users can provide:

  • Their role
  • Practice area
  • Client types
  • Additional practice context

Providing this information helps the assistant generate responses that are more relevant to your work and responsibilities.

Prompt Libraries

The Legal AI Assistant also supports saved prompts.

Users can create and store prompts for recurring workflows, while administrators can provide team-wide prompts that everyone in the repository can access. Building a library of proven prompts helps create consistency and reduces repetitive prompt writing.

Final Takeaway

The Legal AI Assistant is most effective when paired with your legal expertise. It excels at summarizing large collections of documents, generating timelines, finding critical information, and providing traceable answers backed by citations. By combining thoughtful prompting with document-grounded AI responses, legal professionals can reduce review time, accelerate onboarding to new matters, and focus more attention on higher-value legal work.

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